5h55 treats users' personal data with the utmost seriousness. What information is collected, why it is collected, and how it is kept secure — all of it is set out clearly right here.
When you create an account, make a deposit, or play on 5h55, certain information comes to us. It is our responsibility to be transparent about what that information is, how we use it, how long we keep it, and who we share it with. This page exists because 5h55 takes that responsibility seriously.
Privacy can feel like a dry topic — but your name, mobile number, and payment details are highly sensitive. 5h55 treats that information with exactly the same level of care that you do.
The Six Core Pillars of 5h55's Privacy Policy
5h55 never sells your personal data to third parties. Sharing your information with advertisers or data brokers is strictly prohibited under our policy — no exceptions.
Every piece of data sent from your browser or app to 5h55's servers is protected with bank-grade encryption. Passwords, payment details — nothing travels in plain text.
5h55 only collects information that is strictly necessary to provide its services. Nothing beyond that is requested, and you will never be asked to fill in unnecessary details during registration.
If any details in your profile are incorrect, you can have them updated at any time. Simply contact support to change your name, mobile number, or address.
This page explains exactly how your data is used. There are no hidden purposes — 5h55 is straightforward about everything.
You may request that your 5h55 account and all stored data be deleted. Everything will be removed except for information we are legally required to retain.
Please read each section carefully. If you have any questions, contact our support team.
When you open and use an account at 5h55, certain information naturally comes to us at various stages. This information falls into two categories — what you provide directly and what is collected automatically.
| Data Type | Example | When It Is Collected |
|---|---|---|
| Identity Information | Full name, date of birth, NID number | During Registration & KYC Verification |
| Contact Information | Mobile number, email address | Upon registration |
| Payment Information | BKash/Nagad number, transaction ID | Deposits & Withdrawals |
| Device Information | IP address, browser type, operating system | Automatic on every login |
| Usage Data | Betting history, game preferences, session duration | During Active Gaming Sessions |
| Cookie Information | Session token, language preference | Website Browsing |
5h55 uses the information it collects strictly for specific, legitimate purposes. Each of those purposes is explained below:
5h55 does not share your data with third parties for commercial purposes. However, limited information may be shared in specific circumstances:
5h55 servers are hosted in internationally certified data centres and are monitored around the clock. The following measures are in place to store and protect your data:
How long your data is retained also matters. 5h55 keeps data for as long as your account is active and, beyond that, for a defined period as required by law. Transaction records are typically retained for up to five years — a condition of our international licence.
5h55 uses cookies on its website. Cookies are small files stored in your browser that help you log in faster next time and remember your preferences.
As a member of 5h55, you have certain rights regarding your personal data — rights we fully respect and uphold:
5h55 only provides services to users aged 18 and above. We do not collect any information from minors, and they are not permitted to use the platform.
If it is found that a minor's information has been collected inadvertently, it will be deleted immediately and the associated account will be closed.
5h55 may update this Privacy Policy from time to time. If any significant changes are made, you will be notified via your registered email address or through a notification on the platform. Please check the "Last Updated" date at the top of this page.
If you have any questions or concerns about this privacy policy, feel free to reach out directly. 5h55 takes every query seriously and responds accordingly.
It's completely understandable to feel uneasy about sharing information online — there are plenty of platforms that misuse it. That's exactly why 5h55 wanted this page to be genuinely informative, rather than burying the key points behind layers of legal language.
One thing worth being clear about — the mobile number or email you register with on 5h55 will not receive unsolicited messages. Only important account-related notifications, security alerts, or information you specifically requested will be sent. Promotional SMS or emails will not be sent without your consent.
5h55 does not collect your card or bank details directly. Payments made via bKash or Nagad are processed entirely through those services' own systems — 5h55 only verifies that a transaction has been completed.
The NID copy or selfie you submit during KYC verification is used solely for identity verification. These images are stored on encrypted servers and are only accessible to authorised staff. If your account is closed or you request deletion, these images will also be deleted once the legally required retention period has passed.
5h55's privacy policy is built on international data protection standards. It is not merely a formal document — it is the foundation of trust between 5h55 and you.
Registration on 5h55 is free. Our commitment to protecting your data is unwavering.
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